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Sheraton Hanoi Hotel Exterior photoSheraton Hanoi Hotel Exterior photoSheraton Hanoi Hotel Exterior photo

SHERATON HANOI HOTEL

•
9.1|Perfect
Check rooms and rates
From$164 /nightOnly on Our Website-10%
Check-in
30Oct
Check-out
31Oct
Guests
2 Guests
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
-
Near West Lake
Perfect
9.1
9.8
/10
4.7
4.3
/5

Providing 307 rooms, the business Sheraton Hanoi Hotel is situated about 15 minutes' walk from Red River. Guests will enjoy a year-round outdoor swimming pool while staying in this 5-star hotel within reach of West Lake.

Location

Nestled 2.1 km from Ho Tay Water Park, the hotel is just moments from Hanoi Design Center. The Sheraton Hanoi is also within 25 minutes' walk of such natural sights as the shaded park "Hanoi Botanical Garden".

Nature lovers will appreciate the proximity to Huang Xi To Ho, which is 0.9 km away. This accommodation lies approximately 10 minutes by car from the grand classical music hall "Opera House".

Sheraton Hanoi Hotel is a mere 250 metres from 86 bus stop and 4.2 km from Ha Noi train station in Hanoi.

Rooms

The air-conditioned rooms are appointed with air conditioning and soundproof walls, such modern amenities as Wi-Fi and a flat-screen TV with satellite channels, and offer private bathrooms with a bidet, a separate shower, and a separate toilet. Fitted with tea and coffee making facilities, the rooms also come with a writing desk. Guests will enjoy a premium view over the city from the windows of the rooms.

Eat & Drink

The Sheraton offers an à la carte restaurant as well as a lobby bar. Treat yourself to coffee and small afternoon tea served in the onsite bar. European cuisine is offered at Oven d'Or Restaurant, located nearly 5 minutes' walk away.

Leisure & Business

This Hanoi hotel features a sun deck and a shared lounge, along with a steam room, a Jacuzzi, and a sauna. The property invites guests to join yoga held in a gym.

“Sheraton Hanoi impresses with its prime location near West Lake, making it a convenient base, especially for American business travelers seeking familiar comforts. The testimonials reveal a staff dedicated to personalized service and attention to detail, notably at Oven Dor restaurant. While some find the interiors dated, the overall experience suggests a well-managed hotel focused on guest satisfaction.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels

Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
  • Grand Deluxe King Guest room 1 King High floor
    2 persons
    37 m²
    1 King-size bed
    Air conditioning
    Bathtub
  • Sheraton Club Twin Club level Guest room
    2 persons
    37 m²
    2 Single beds
    Air conditioning
    Bathtub
  • Executive Suite Club level 1 Bedroom Executive Suite
    2 persons
    67 m²
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Calendar with prices and room availability

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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Sheraton Hanoi Hotel features a diverse range of dining options that beautifully merge international flavors with local culinary artistry. Guests can indulge in vibrant buffets, savor premium steaks, or relax with light bites overlooking stunning vistas, crafting delicious moments to remember.
  • Oven D'or

    International
    Ambiance
    Inviting and dynamic atmosphere, perfect for family gatherings or casual dining.
    Key Offerings
    Dive into a buffet of international dishes paired with local flavors, ensuring an engaging culinary experience.
    Reservation
    Not needed.
    Open daily from 06:00 to 22:00.
  • Hemispheres Steak & Seafood Grill Restaurant

    Steakhouse
    Ambiance
    Elegant and refined setting with a focus on quality and sophistication.
    Key Offerings
    Feast on premium seafood and expertly grilled steaks, accompanied by fresh sushi and sashimi, for an exceptional dinner experience.
    Reservation
    Recommended.
    Open daily from 18:00 to 22:30.
  • Lobby Lounge

    Casual Dining
    Ambiance
    Relaxed and comfortable spot for gatherings or a quiet respite.
    Key Offerings
    Enjoy light meals, aromatic coffees, and afternoon teas, perfect for a laid-back afternoon or evening.
    Reservation
    Not needed.
    Open daily throughout the day.
  • Bar Déjà Vu

    Light Snacks and Drinks
    Ambiance
    Lively environment ideal for unwinding after a busy day.
    Key Offerings
    Sip on refreshing cocktails while savoring a selection of evening snacks, creating a vibrant end to the day.
    Reservation
    Not needed.
    Evening hours only; specific times not specified.

Sheraton Hanoi Hotel Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
Map view
Nearby
Gallery
Hanoi Design Center
380 m
Restaurants
Oven d'Or Restaurant
10 m
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
140 m
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
240 m
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
230 m
K5 Nghi Tam
Maison de Tet Decor
280 m
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
260 m
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
170 m
98 Tu Hoa Quang An
Cafe du Lac
130 m
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
270 m
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
240 m
13
Dalcheeni
460 m
100 Xuan Dieu Tu Lien
Explore Hanoi
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
17 minutes' walk
The largest lake in Hanoi, West Lake offers stunning views, waterside cafes, and scenic strolls ideal for relaxation.
Tran Quoc Pagoda
Tran Quoc Pagoda
20 minutes' walk
As the oldest Buddhist temple in Vietnam, Tran Quoc Pagoda features beautiful architecture and serene lakeside settings.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
30 minutes' walk
An important historical site, this mausoleum houses the body of Ho Chi Minh and is surrounded by lush gardens and architecture.
Temple of Literature
40 minutes' walk
Vietnam's first university, this tranquil temple complex showcases traditional architecture and beautiful gardens.
Biking around West Lake
17 minutes' walk
Biking around West Lake offers scenic views and fresh air. Rentals are available nearby for a nice outdoor getaway.
Spa Services
5 minutes' drive
Relaxing spa options can be found close by, offering various treatments to help guests unwind after a busy day.
Oven d'Or Restaurant
Oven d'Or Restaurant
1 minute' walk
Casual dining featuring a mix of international and local dishes, with generous portions and a cozy atmosphere.
Salt n' Lime
Salt n' Lime
2 minutes' walk
This vibrant spot serves up delicious Mexican cuisine and refreshing cocktails in a lively setting, perfect for casual meals.
Hemispheres Steak & Seafood Grill
Hemispheres Steak & Seafood Grill
3 minutes' walk
An upscale dining experience with expertly grilled steaks and fresh seafood, complemented by an elegant atmosphere.
Bar Deja Vu
3 minutes' walk
A rooftop bar offering stunning views of the sunset with an extensive drink menu, popular for its vibrant nightlife ambiance.
Maison de Tet Decor
4 minutes' walk
Host to live music performances and art exhibitions, this venue melds culture with entertainment in a unique setting.
Getting around
  • City Centre
    Hanoi 6 min  ·  3.5 km
  • Airports
    Noi Bai International (HAN) 33 min  ·  21.9 km
    Cat Bi International (HPH) 185 min  ·  123.2 km
  • Train
    Ha Noi Railway station 7 min  ·  4.1 km
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of VND 559075.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
18
Number of rooms:
307

Reviews and Ratings

Insights and feedback shared by past guests
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.0/10
Location
8.8/10
Staff
9.4/10
Value for money
8.7/10
Pros
Cleanliness
Comfortable beds
Helpful staff
Peace and quiet
Cons
Narrow streets
Closed entrance
Guest reviews
based on 2165 reviews
4.5/5
based on 85 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sheraton Hanoi Hotel
What is the distance of Sheraton Hanoi Hotel from Noi Bai International Airport?
The hotel is 25 km from Noi Bai International Airport, taking approximately 25 minutes by car without traffic.
Which attractions are located close to Sheraton Hanoi Hotel?
Nearby attractions include Hoan Kiem Lake (10 km), Water Puppet Theatre (15 minutes drive), and the Hanoi Opera House (10 km).
What dining options are available at Sheraton Hanoi Hotel?
The hotel features several dining options, including Oven D'or Restaurant for international buffet, Hemispheres Steak & Seafood Grill, and Lobby Lounge for light meals and afternoon tea.
Is there a fitness center at Sheraton Hanoi Hotel?
Guests can access a 24-hour fitness center featuring gym equipment, a sauna, and a jacuzzi.
What is the check-in and check-out time at Sheraton Hanoi Hotel?
Check-in time is at 15:00 and check-out time is by 12:00.
Does Sheraton Hanoi Hotel offer complimentary internet access?
Free Wi-Fi is available throughout the property.
Is parking available at Sheraton Hanoi Hotel?
Private on-site parking is available free of charge without the need for a reservation.
What room amenities can guests expect at Sheraton Hanoi Hotel?
Rooms are equipped with air conditioning, flat-screen TVs, personal safety boxes, Wi-Fi, and complimentary tea/coffee.
What wellness services are provided at Sheraton Hanoi Hotel?
A range of spa services is available, including massages, beauty treatments, and access to a sauna and jacuzzi.
Which languages are spoken by the staff at Sheraton Hanoi Hotel?
The staff at the hotel speaks multiple languages to assist international guests.
What events facilities are available at Sheraton Hanoi Hotel?
The hotel offers flexible event spaces for meetings and social gatherings, provided with a dedicated events team.
What restaurants are located near Sheraton Hanoi Hotel?
Nearby restaurants include Saint Honore (0.5 km), Salt n' Lime (0.5 km), and Dalcheeni (0.5 km).
Does Sheraton Hanoi Hotel provide an airport shuttle service?
The hotel offers a complimentary airport shuttle service.

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